Support options

General support and presales

Background information about various aspects of microCT imaging and 3D analysis can be found in our public General FAQ. If you require more information, send us an e-mail or use the form below.


Technical support

For technical advice about operation of SCANCO Medical microCT systems, please check the Customer FAQ, which is available to all customers. If your specific issue is not addressed, please collect the information listed here and e-mail this to our support staff. Please include your scanner ID and a full description of your problem.


Telephone support

For worldwide phone support during normal business hours call:

Switzerland +41 44 805 9800 (08:00-12:00, 13:00-18:00, CET)

USA +1 610 688 1440 (08:00-18:00, EST)

SCANCO Medical AG | Fabrikweg 2 | CH-8306 Brüttisellen | Phone +41 (0)44 805 98 00 | Fax +41 (0)44 805 98 01 | |